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Site Terms / Policies

Goods and Services Offered:

At City of Light LLC, also known as City of Light Gallery, we are dedicated to bringing the world of art to life through our diverse range of offerings. Whether you are an art enthusiast, an aspiring artist, or an art organization, we provide a unique and enriching experience with our comprehensive array of goods and services:

1. Art Exhibitions and Events: Immerse yourself in the captivating world of art through our curated art exhibitions and events. These events showcase a rich collection of artistic expressions, featuring paintings, sculptures, photography, and other forms of visual art. Attend our ticketed art events to discover the talents of emerging artists and established creators alike.

2. Art Sales: Own a piece of artistic brilliance. Our art exhibitions also offer a selection of art pieces available for purchase. Whether you are looking to start your art collection or find that perfect artwork to adorn your living or workspaces, our art sales provide the opportunity to connect with exceptional creations.

3. Art Consulting Services: Elevate your art endeavors with our professional art consulting services. Our experienced team is dedicated to guiding artists, art organizations, and businesses through the intricacies of art production, marketing, sales, and public relations. Benefit from expert insights and tailored strategies to optimize the success of your art events and projects.

Our commitment to fostering creativity, supporting artists, and engaging art enthusiasts sets City of Light Gallery apart. Join us as we illuminate the world with the brilliance of art.

Transaction Currency:

At City of Light LLC, all sales transactions are processed in USD (United States Dollars). We accept payments in this currency for all purchases, including art sales, event tickets, and art consulting services.

Jurisdiction:

City of Light LLC operates under the jurisdiction of both the State of Washington, where we hold our business license, and the State of Wyoming, where our business is incorporated. We are committed to complying with the laws and regulations of both states in all our business activities.

Return/Refund and Shipping Policies:

At City of Light LLC (City of Light Gallery), we are committed to providing a seamless and enjoyable experience for our valued customers. Please take note of the following policies regarding returns, refunds, and shipping for our products and services:

Art Purchases: We take great care to ensure that the art pieces you purchase from us are of the highest quality and delivered in pristine condition. As such, we do not offer refunds on art purchases unless the artwork is damaged during transit or prior to the client taking possession of the work. If you receive a damaged artwork, please notify us within [48 hours] of delivery. We will require photographic evidence of the damage to process the claim. Once the claim is verified, we will gladly arrange for a replacement or offer a refund.

Art Events and Consulting Services: Tickets for our art events and art consulting services are non-refundable. We invest significant resources in planning and preparing for these events and services, and therefore, refunds for tickets or consulting fees will not be provided. However, if there are unforeseen circumstances that result in event cancellation or rescheduling, we will make every effort to notify ticket holders promptly and provide suitable alternatives.

Shipping Information: For art purchases that require shipping, we strive to ensure safe and timely delivery to your designated address. Shipping costs, where applicable, will be clearly communicated during the purchase process. Please note that any customs duties, taxes, or additional fees related to international shipments will be the responsibility of the buyer.

International Shipments: For international art shipments, please be aware that shipping times may vary based on your location and local customs clearance procedures. We will provide tracking information for your shipment whenever possible so that you can monitor its progress.

If you have any questions or concerns about our return, refund, or shipping policies, please don't hesitate to contact our customer service team at cityoflightgallery [at] gmail [dot] com or [425 - 615 -6970]. We are here to assist you and ensure your satisfaction with every aspect of your interaction with City of Light Gallery.

Consumer Data Privacy Policy:

At City of Light LLC (City of Light Gallery), we take the privacy and security of your personal information seriously. This Consumer Data Privacy Policy outlines how we collect, use, disclose, and protect the data we gather from our customers, visitors, and users of our website and services. By engaging with City of Light Gallery, you consent to the practices described in this policy.

Information Collection:

We may collect various types of personal information from you, including but not limited to your name, email address, mailing address, phone number, and payment details when you make a purchase, sign up for our newsletter, or use our art consulting services.

Information Use:

The personal information we collect is primarily used to:

1. Process and fulfill your orders for art purchases, event tickets, or consulting services.

2. Send you transactional emails, order confirmations, and shipping notifications.

3. Respond to your inquiries, requests, and customer service queries.

4. Send you promotional materials, updates, and marketing communications (if you opt-in to receive them).

5. Improve our website and services through data analysis and customer feedback.

Information Sharing:

We value your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our website, conducting our business, or servicing you, such as payment processors and shipping companies. These third-party partners are required to maintain the confidentiality of your information and are not allowed to use it for any other purpose.

Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes the use of encryption technologies, secure server infrastructure, and regular security audits.

Data Retention:

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, or as required by law. Once your data is no longer needed, we will securely dispose of it.